FAQ

All your k777 questions answered in one place

Everything you want to know about betting, bonus terms, withdrawals and deposits — find detailed answers to more than 20 questions across four sections on this page. If you still cannot find an answer, ask us via 24/7 live chat.

For ages 21+ 24/7 Support SSL Secured
Section 1

Cricket and Sports Betting

Answers to the most common questions about betting on BPL, IPL and international cricket matches. For a direct live betting experience, visit the k777 Cricket Betting page.

Go to the Sports section at k777 and find BPL, IPL, T20 World Cup or any international cricket match. Click on your preferred match to see the available markets — match winner, top batter, total runs and more. Select your odds, add your stake to the bet slip and confirm your bet. Minimum deposit ৳500 to get started.

Yes, live in-play betting is fully supported at k777. Odds are updated continuously while the match is in progress. You can place bets over-by-over, before or after a wicket falls — at various moments throughout the game. Go to the "Live" tab in the Sports section to see the list of live betting markets. Using the k777 app makes it convenient to place bets quickly on mobile.

Popular cricket betting markets at k777 include: match winner, toss winner, total runs in the first innings, top run-scorer in an innings, powerplay runs, multi bet (multiple selections combined) and handicap betting. The page is updated regularly, so new markets may be added.

If a match is cancelled due to rain or any other reason, or is officially declared a "No Result", k777's rules generally treat bets on that match as void and the stake is returned. However, it is advisable to read the Terms and Conditions page for specific rules, as conditions may vary slightly for different tournaments.

Yes. The k777 Cricket Josh Bonus is available when you deposit in the Sports section on any cricket event day. It is a 40% bonus on your deposit, up to a maximum of ৳12,000. The wagering requirement is 15 times the bonus. Example: deposit ৳2,000, get a bonus of ৳800, wagering ৳800 × 15 = ৳12,000. Minimum deposit ৳500.
Section 2

Bonus Terms

From the welcome bonus to weekly offers — it is important to understand how bonuses work. To learn about VIP cashback benefits, visit the k777 VIP page.

The validity period of a k777 bonus depends on the terms of the specific offer. Generally, once a bonus is credited to your account, you must complete the wagering within a set time limit. If the requirement is not met within that period, the bonus and any winnings earned from it may be cancelled. Read the terms carefully before accepting any offer.

Yes, k777 allows you to cancel a bonus. If a bonus has been credited to your account and you decide you do not want to meet the terms, contact the support team via live chat or email. However, if wagering has already begun, cancelling may also result in any bonus-related winnings being cancelled.

A wagering requirement is the total amount you must bet before you can withdraw bonus winnings. At k777, the wagering requirement for the welcome bonus is 15 times the bonus amount. Example: deposit ৳1,000, bonus ৳1,000, balance ৳2,000 and wagering ৳1,000 × 15 = ৳15,000. Until this ৳15,000 wagering is completed, you cannot withdraw winnings from the bonus.

At k777, most slot games count in full towards bonus wagering. Live casino games (baccarat, roulette, Teen Patti) and sports bets are generally included as well, though the contribution rate may differ for some games. Before accepting a specific offer, check the terms and the game contribution list for that offer.

k777 Slot Bijoy Dhamaka is a daily offer that applies only to deposits for slot games. You receive a 50% bonus on your deposit, up to a maximum of ৳10,000. The wagering requirement is 20 times the bonus. Example: deposit ৳2,000, bonus ৳1,000, wagering ৳1,000 × 20 = ৳20,000. Minimum deposit ৳500. Applicable once per day.
Section 3

Withdrawals

Learn about k777's withdrawal process to get your winnings quickly and easily. For account-related details, visit the k777 Login page.

At k777, withdrawals via bKash and all other approved payment methods are usually completed within 1 hour. Once the request is approved, the money reaches your bKash account quickly. The minimum withdrawal amount is ৳1,000.

Yes. The withdrawal service at k777 is available 7 days a week, 24 hours a day. Requests can be made on Fridays, Saturdays, or any public holiday and will be processed within 1 hour as normal.

For winnings from any game at k777 — slots, live casino, or sports betting — the minimum withdrawal amount is ৳1,000. Withdrawal requests below this amount are not possible. Available withdrawal methods are: bKash, Nagad, Rocket, and Upay.

Yes, at k777 all withdrawals must be made to a mobile wallet registered in the player's own name. Money is not sent to someone else's number or a third-party account. This is an important rule for security. Verify your profile in advance to confirm your account details and payment number.

To withdraw winnings from a bonus, you must first complete the full wagering requirement. For example, the k777 welcome bonus has a wagering requirement of 15 times the bonus amount. Example: deposit ৳40,200, bonus is ৳20,000, balance is ৳60,200, and wagering is ৳20,000 × 15 = ৳3,00,000. Once this requirement is met, the bonus winnings are added to your main balance and can then be withdrawn.
Section 4

How to Deposit

Deposit easily via bKash, Nagad, Rocket, or Upay. For more account details, visit the k777 casino page.

k777 currently supports deposits through four mobile financial services: bKash, Nagad, Rocket and Upay. These are the most widely used methods in Bangladesh and funds are added to your account instantly. The minimum deposit amount is ৳500.

k777 does not charge any processing fee on deposits — the full amount you deposit will be added to your account. However, the mobile wallet company may apply its own charges according to its policies; that is a matter for the respective service provider.

Log in to k777, go to the "Deposit" section, and select Nagad as the payment method. Enter the amount (minimum ৳500), then follow the instructions to complete the payment via your Nagad app or USSD. Once the payment is confirmed, the funds will be added to your k777 account automatically.

Once a bKash payment is successfully completed, funds are generally added to your k777 account instantly. In most cases the balance updates within a few seconds to a few minutes. If the funds have not arrived after some time, contact support via live chat with the bKash transaction reference number.

The minimum deposit amount to play any game at k777, including slots, is ৳500. This amount is the same for all methods — bKash, Nagad, Rocket, and Upay. You can deposit ৳500 or any higher amount, and various bonus offers may also be available based on your deposit.
Have more questions?

Ask the support team directly

If you cannot find an answer on this page, k777's support team is available 7 days a week, 24 hours a day. You can reach them in both Bengali and English.

Live Chat
Click the live chat button at the bottom right corner of any page on the site. Instant replies — the fastest way to get an answer. Support is available in both Bengali and English.
Email Support
For detailed or complex matters, contact us by email: [email protected]
Replies are usually sent within a short time. Writing in Bengali is perfectly fine.