k777's Privacy Policy

1 Information Collection

1.1 Information Collected Directly

When you register with k777 or use our services, we may collect the following information:

• Full name, date of birth, and gender
• Mobile number and email address
• Residential address and nationality
• National ID card or passport details (when required for identity verification)
• Transaction-related information — deposit, withdrawal, and gaming history
• Financial information — bKash, Nagad, Rocket, or Upay account details (only as needed)

1.2 Automatically Collected Information

When you access our platform, certain information is collected automatically:

• IP address and browser type and version
• Device type — mobile, tablet, or desktop
• Page visit time, session duration, and click patterns
• Usage information collected through cookies and web beacons
• Referral source — how you arrived at our site

1.3 Information Received from Third Parties

To verify identity, prevent fraud, and ensure responsible gaming, we may in some cases verify information through trusted third parties. This process is fully secure and limited to cases where necessary.

2 Use of Information

k777 uses the information collected from you for the purposes listed below:

We never sell your information to third parties for marketing purposes without your consent.

3 Information Sharing and Disclosure

3.1 Internal Use

Your information can only be accessed by authorised k777 staff, who operate under strict confidentiality rules. Only the minimum information necessary for account management and transaction processing is used.

3.2 Third-Party Service Providers

k777 relies on certain trusted service providers to operate the platform — such as payment gateways, identity verification providers, and technology infrastructure providers. These parties receive information only for specific tasks and are not permitted to use it for any other purpose.

3.3 Legal Obligations

Information may be disclosed in response to lawful requests from law enforcement agencies or as directed by a court order. In such cases, k777 will always act within the limits of the law and verify the legitimacy of the request.

3.4 Corporate Changes

In the event of a business merger or transfer of ownership, user information may be transferred to the new owning entity. However, the new entity will also be required to comply with the terms of this privacy policy.

4 Cookie Policy

Cookies and similar technologies are used on the k777 website. Cookies are small data files stored in your browser that improve your browsing experience.

4.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure the core functionality of the site.
• Performance Cookies: Used to analyse how long you spend on a page and which sections you use most.
• Functionality Cookies: Used to remember your preferred language, theme, and other settings.
• Marketing Cookies: May be used to show relevant ads and offers based on your interests.

4.2 Cookie Control

You can disable cookies from your browser settings. However, please note that disabling essential cookies will prevent some features of the k777 platform from working properly.

5 Data Security Measures

To protect your personal and financial information, k777 has adopted industry-standard security measures:

• SSL (Secure Socket Layer) encryption — all data transfers are secured
• OTP verification to prevent unauthorised access to accounts
• Technology to automatically detect suspicious activity
• Encrypted server infrastructure for data storage
• Regular security audits and vulnerability testing
• Strict data protection training and access controls for staff

For more details about our security measures, further information is available on our About Us page. However, please note that no transmission of information over the internet is entirely risk-free. For this reason, we always advise you to use a strong password and keep your account information private.

6 Data Retention Period

k777 will retain your information only for as long as it is necessary or legally required:

• All account information is retained for as long as the account remains active.
• Transaction records are kept for the period required under financial regulations.
• Even after an account is closed, some information may be retained for a set period due to legal obligations.
• Marketing information collected on the basis of your consent is deleted after consent is withdrawn.

7 Your Rights

As a user of our platform, you have the following rights:

7.1 Right to Access Information

You may request at any time what information k777 holds about you. We will provide that information to you within a reasonable time.

7.2 Right to Correct Information

If there is any error in your stored information, you may apply for a correction. This can be done through account settings or via the support team.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, where there are legal obligations or ongoing disputes, it may not be possible to fulfil this request in full.

7.4 Right to Object to Processing

You have the right to object to the use of your information for marketing communications or any other specific purpose. Such requests can be made through our support team.

7.5 Right to Data Portability

You may request your information in a structured, machine-readable format that can be used on another platform.

8 Protection of Minors

The k777 platform is strictly for users aged 21 and above. We do not intentionally collect information from anyone under the age of 21. If a minor registers by mistake and this comes to our attention, that account will be closed immediately and the collected information will be deleted.

Ensuring responsible gaming is our priority. It is every user's responsibility to follow the Responsible Gaming Guidelines, and we are always committed to this.

9 Marketing Communications

If you give consent at the time of registration or later, k777 may send you relevant offers, bonus news, and platform updates. These communications may be sent via mobile message or email.

You can stop these communications at any time — by following the instructions in each message, or by notifying our support team directly. After consent is withdrawn, essential messages related to transactions and your account will still be sent.

10 Third-Party Links and Services

The k777 platform may in some cases use third-party services or tools — such as payment processors or analytics tools. These third parties have their own privacy policies and their practices are outside k777's control. It is therefore your responsibility to read their separate policies before using those services.

Answers to any general questions about our services can be found in our FAQ section.

11 Changes to the Policy

k777 reserves the right to update this privacy policy at any time. For significant changes, we will notify registered users in advance — via email or through the platform. Continued use of the platform after changes are made will be taken as your agreement to the revised policy.

The date of each update will be noted on this page. We recommend reviewing this policy regularly so that you are always aware of the latest information.

12 Contact Us

If you have any questions, complaints, or requests regarding this privacy policy, please contact our support team. Our team is available seven days a week, twenty-four hours a day, in both Bengali and English.